Sometimes small business sees big business as having all the advantages. However, when it comes to being able to customize and personalize service for your customers, small business has the edge.
One way that small business can really personalize an experience for a customer is through the use of mobile credit card processing equipment. Your staff can literally take a payment anywhere at any time, giving your customers that sense of really being important, valued and not just another sale.
Restaurants, Cafes, Bistros, and Bars
Think of just about any type of food service or beverage service location. At best the wait staff provides the customer with the bill, and the customer provides the credit card, and then it is returned once processed. At worse, the customer has to walk to the register, wait in a line, and then pay.
Now, imagine how nice it would be for your staff to be able to simply bring a smartphone or a tablet to the table, swipe the card, and have it immediately reported in a cloud-based system for your review. Not only does this eliminated one extra trip for the staff, but it also avoids embarrassing credit card mix-ups and errors.
To add to this, many restaurants and food venues are going to mobile entry systems for the staff that could also be on the same devices, making it even more efficient to order, serve, and accept payment.
Car Repairs and Service Centers
For garages, oil change centers, tire stores or even car washes, having the ability to bring a tablet or smartphone to the customers vehicle to accept payment after a service is a great feature.
In these situations, it can help to limit the liability of the garage as customers aren’t out and walking around. With some of the systems we offer at MBN, it is possible to track and accept loyalty cards and gift cards, which is a wonderful way to know automatically how your marketing programs are going.
With the different types of tablets available now, some that have unique designs for durability and strength, these types of mobile credit card processing equipment options can give your business an edge over the competition.
Customers appreciate when a business makes things easier for them. Being able to bring the terminal to the customer to complete a sale is one small step any business can take to personalize a purchase and make it stand out in the customer’s mind.
